Our Refund & Return Policy
Last Updated: 1st March, 2026
Final Sale Policy
Due to the nature of health supplements, personal care products, and consumable goods, all products sold are non-refundable and non-returnable once order has been completed. This policy ensures product integrity and protects all customers from potential contamination or tampering risks.
Damaged or Incorrect Items
If you receive:
-
A damaged product
-
An incorrect item
-
A missing item from your order
You must notify us within 48 hours of delivery by providing:
-
Clear photographs of the product
-
Proof of purchase
-
Order reference number
Once verified, we may offer:
-
A replacement (subject to availability)
-
Store credit
-
Correct item re-dispatch
Order Cancellations
Orders may only be canceled before dispatch. Once shipped, cancellations are not permitted.
Shipping Fees
Shipping costs are non-refundable unless the error was on our part.
Contact Us
For concerns, contact: